Privacy Policy

At Faceless Digital Trails, safeguarding your personal information is paramount. This policy outlines our practices for handling and securing your data, as well as explaining how we collect, use, and protect it. It also details your rights regarding the personal information we hold about you, in accordance with applicable laws.

Introduction

This privacy notice pertains to interactions with our website and other engagements, such as account creation, product or service purchases, newsletter subscriptions, updates sign-ups, support ticket submissions, and contact via email, phone, or social media. By accessing or utilizing our website, you agree to abide by these terms.

Data Collection

Personal data encompasses any information that can identify an individual, excluding anonymized data. We may collect and process your personal data in various ways:

• Communication Data: This includes any communication you transmit to us via our website's contact form, email, text, social media messaging, or other channels.
• Customer Data: Pertains to information related to purchases of goods and/or services, such as name, title, billing address, delivery address, email address, phone number, purchase details, and card details.
• User Data: Encompasses data on your website and online service usage, including content posted for publication, such as products, files, courses, quizzes, surveys, or other content created on the website.
• Technical Data: Refers to data about your website and online service usage, such as IP address, login data, browser details, page views, navigation paths, visit duration, and device technology details sourced from our analytics tracking system.
• Marketing Data: Covers your preferences regarding marketing communication from us and third parties, as well as your communication preferences.

We may utilize Customer Data, User Data, Technical Data, and Marketing Data to deliver tailored website content and advertisements, including Facebook adverts or other display advertisements, and to gauge the effectiveness of the advertising served to you.

Additional Information Gathering

Data may be obtained directly from you when you provide information through forms on our website or by contacting us via email. Additionally, we may automatically gather certain data from your interactions with our website using cookies and comparable technologies.

Furthermore, we may receive data from third-party sources, including analytics providers like Google (located outside the EU), advertising networks such as Facebook, payment providers like Stripe and PayPal, and delivery services. This may also include data obtained from data brokers or aggregators.

Utilization of Your Personal Data

We will employ your personal data solely when legally permissible. The primary purposes for which we use your personal data include:

1. Performance of Contract: Utilizing your data as necessary to fulfill contractual obligations between us.
2. Processing in Accordance with Customer's Instructions:Processing data in line with instructions provided by the customer.
3. Legitimate Interests: When it is necessary for our legitimate interests (or those of a third party), provided such interests do not override your fundamental rights and interests.
4. Compliance: Meeting legal or regulatory obligations.

In general, consent is not our primary basis for processing your personal data, except regarding marketing communications via email or text message. You retain the right to withdraw consent for marketing at any time by contacting us through the "contact us" form on the Website or adjusting the privacy settings in your profile.

We do not gather any Sensitive Data concerning you. Sensitive data pertains to information that encompasses details regarding your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, data about your health, and genetic and biometric data. Additionally, we do not collect any information about criminal convictions and offenses.

In instances where we are mandated to collect personal data by law or as per the terms of the contract between us, and you fail to furnish us with that data upon request, it may impede our ability to fulfill the contract. For instance, this could affect our capacity to deliver goods or services to you. Should you opt not to provide us with the requested data, we may need to cancel a product or service you have requested. However, in such an event, we will duly notify you.

Data Security:

We've implemented robust security measures to safeguard your personal data from accidental loss, unauthorized access, alteration, or disclosure. Access to your personal data is restricted to employees, agents, contractors, and third parties with a legitimate business need to access such data. They'll handle your personal data solely based on our instructions and are bound by confidentiality obligations. Additionally, we've established protocols to address any suspected personal data breaches, and we'll notify you and relevant regulatory authorities of any such breaches if required by law.

Data Retention:

We'll retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Our retention decisions are based on factors such as the type, volume, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the processing purposes, alternative means of achieving those purposes, and legal requirements. For tax compliance, we're obligated to retain basic customer information (including Contact, Identity, Financial, and Transaction Data) for six years after the cessation of the customer relationship. Under certain circumstances, we may anonymize your personal data for research or statistical purposes, allowing us to use this information indefinitely without further notice to you.

Third-Party Links:

We may provide links to third-party websites, add-ons, and applications. Clicking on these links or enabling such connections may enable third parties to collect or share data about you. We do not oversee these third-party websites and are not liable for their privacy practices. We advise you to review the privacy policies of each website you visit upon leaving our site.

Cookies:

You have the option to configure your browser settings to decline all or some cookies, or to receive notifications when websites attempt to set or access cookies. Please note that disabling or rejecting cookies may result in certain parts of our website becoming inaccessible or functioning improperly.